CONTACT US – JOURNEY2EAST 

At Journey2East, we welcome your questions, concerns, feedback, and insights with an open heart and mind. We value the connection with our customers and are constantly on the lookout for ways to enhance your experience with our brand. Whether you're seeking more information about our travel tips, assistance with your travel arrangements, business cooperation, or simply want to talk about your experiences, our dedicated customer service team is here for you.

Customer Service & Business Cooperation:
Have any questions or need guidance? You can email us directly at:

jacob@visiondepthtrading.com

wayne@visiondepthtrading.com

For real-time communication, you can send us a message on WhatsApp Business. This service is available during our business hours, allowing you to have a private and prompt conversation with our support team.

WA Business: +86 18024085236 (Jacob)

WA business: +86 19042828908 (Wayne)

We endeavor to respond to all inquiries within 24 to 48 hours. Your satisfaction is our priority, and no question is too small for our team.

Stay Connected Through Social Media

Our presence on social platforms provides a vibrant community for discussions, updates, and exclusive travel tips. Follow us to stay connected:

Facebook: [Journey2EastFB]
Twitter: [Journey2EastTW]
Instagram: [Journey2EastIG]
Pinterest: [Journey2EastPT]

Safety note: Please refrain from sharing personal or sensitive information over social media platforms to safeguard your privacy. Direct confidential inquiries to our email or WhatsApp.

Office Hours for Live Support

Customer & Business Team Operating Hours:
Monday - Friday: 9 AM — 5 PM (Local Time)
Saturday: 10 AM — 3 PM (Local Time)
Closed on Sundays and Public Holidays.

Please note that during peak seasons or holidays, our response time might take a little longer, but rest assured, we're doing our best to get back to you as soon as we can.

Mailing Address:

Should you need to communicate with us via traditional mail or require to return a product as per our return policy, kindly use the address provided on our website. Please do not send any packages without contacting us first.

Thank You for Choosing Journey2East

Your experience with us means everything, and we are committed to making every interaction with Journey2East a positive one. Thank you for trusting us with your travel journey — we can't wait to serve you.

Journey2East - Journey together into a world of refined travel experiences and enriching adventures.

Remember, you're more than just a customer to us. You're part of the Journey2East family.